Customer Service
SHIPPING:
- Items will be shipped within 24-48 hours of ordering. Please note that we do not ship on Saturdays, Sundays, or US National Holidays.
- For US domestic destinations, we use USPS Priority Mail / First Class Mail and Fedex Ground to ship our standard shipping packages. In most cases, delivery takes 2-8 business days depending on the destination. Shipment originates from New Jersey.
- Standard shipping within the United States is $3.00 anywhere in the United States.
RETURNS & EXCHANGES:
- We want you to have a positive experience shopping with us. If you are unhappy with your purchase for any reason, you may return it for a full refund, exchange it for another item. Please note that shipping charges are not refundable.
- For a refund to the original mode of payment, return package must be postmarked within 15 days of the date you receive your order.
- Refund amount is net of any coupons applied on the items returned.
HOW DO I RETURN AN ITEM?
- Please contact us at Customerservice@figure8outlet.com to request your return authoriziation.
- Mail the package to us. Please use a trackable service.
Figure 8 Outlet Returns RMA#_________560 Sylvan Ave Ste 1310Englewood Cliffs, NJ 07632
- Upon receipt of your package, we will notify you by email (but only if you include the RMA on the outside of the package). We generally process your return package within a week of receipt. Any credit due will be issued to your original method of payment.